Privacy Policy

Introduction

BomLog ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our material management application and website (collectively, the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

Information We Collect

We collect information you provide directly to us when you register for an account or use the Service:

• Account Information: Name, email address, phone number, company name, and job role.
• Material Request Data: Job numbers, delivery addresses, material descriptions, quantities, vendor information, purchase order numbers, delivery photos, and comments entered into the Service.
• Usage Data: Information about how you interact with our Service, including access times, features used, and actions taken.
• Device Information: Device type, operating system, browser type, and IP address.

We do not knowingly collect personal information from individuals under the age of 18.

How We Use Your Information

We use the information we collect solely to operate and improve the Service. Specifically:

• To provide, maintain, and improve the Service
• To process material requests and facilitate communication between your team members
• To send technical notices, updates, security alerts, and support messages
• To respond to your comments, questions, and service requests
• To monitor and analyze usage patterns and Service performance
• To detect, investigate, and prevent fraudulent transactions and other illegal activity
• To comply with legal obligations

We do not use your data to serve advertising, and we do not build advertising profiles based on your activity. We do not sell your personal information to any third party under any circumstances.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:

• Within Your Organization: With other verified users in your company who need access to perform their roles within the Service.
• Service Providers: With vetted third-party vendors who assist us solely in providing the Service — such as cloud hosting, database, and infrastructure providers. These providers are contractually prohibited from using your data for any purpose other than providing services to us.
• Legal Compliance: When required by applicable law, regulation, legal process, or enforceable governmental request.
• Protection of Rights: To protect the rights, property, or safety of BomLog, our users, or the public as required or permitted by law.
• Business Transfers: In connection with any merger, acquisition, financing, or sale of all or a portion of our assets, provided the acquiring party agrees to be bound by the terms of this Privacy Policy.

Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS) and at rest, access controls, and regular security reviews.

While we take reasonable precautions, no method of transmission over the internet or method of electronic storage is 100% secure. You use the Service at your own risk, and you are responsible for maintaining the confidentiality of your account credentials.

Data Retention

We retain your account information and Service data for as long as your account remains active or as necessary to provide the Service. If you cancel your account, we will retain your data for up to 90 days to allow for data export requests, after which it will be permanently deleted from our production systems. Anonymized, aggregated usage statistics may be retained indefinitely.

We may retain certain information for longer periods as required by applicable law or to resolve disputes and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have the following rights with respect to your personal information:

• Access and review the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information, subject to certain exceptions
• Export your data in a machine-readable format
• Withdraw consent for certain data processing activities

To exercise any of these rights, please contact us at support@bomlog.com. We will respond to verifiable requests within 30 days.

Cookies and Tracking Technologies

We use cookies and similar session technologies solely to maintain your authenticated session, remember your preferences, and understand aggregate usage patterns. We do not use third-party advertising cookies or cross-site tracking technologies. You can control cookies through your browser settings, though disabling cookies may affect your ability to use certain features of the Service.

Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.

Jurisdiction

BomLog is operated from the United States. By using the Service, you consent to the collection and processing of your information in the United States in accordance with this Privacy Policy. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by posting the revised policy on this page with an updated "Last updated" date and, where appropriate, by sending you an email notification. Your continued use of the Service after any changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: